For your convenience, CPWS offers the following ways to pay your bill:
In Person
Main Office
201 Pickens Lane
Columbia, TN (Directions to Office)
Notice: Night deposit is available at the Main Office
By Mail
PO Box 379
Columbia, TN 38402-0379
SmartHub
Pay anytime from anywhere with our SmartHub app and web portal. SmartHub will keep you informed to help you save time and money on your bills. Visit our SmartHub page to learn more.
Pay NowPay with Cash
Through our partnership with Vanilla Direct, customers may take their CPWS bill to a participating retailer. The cashier will scan the new barcode located on the bottom of the bill stub. Once you pay the amount plus a small $1.50 convenience fee, your account is credited instantly.
No paper bill? No problem. CPWS customers can also generate a digital barcode right from their smartphone using the SmartHub app. Simply log in, select “Pay by Cash,” and show your screen to the cashier.
Confirmed participating locations include Dollar General, Walgreens and CVS Pharmacy.
Pay by Phone
Simply call us at (931) 388-4833 and have your form of payment ready.
Questions?
Should you have any questions concerning the sanitation charges, please contact the City of Columbia Sanitation Department at (931) 388-8650.
Questions regarding sewage charges should be directed to the City Waste Water Department at (931) 560-1001.