Ways to Pay

For your convenience, CPWS offers the following ways to pay your bill:

In Person

Main Office
201 Pickens Lane
Columbia, TN (Directions to Office)

Notice: Night deposit is available at the Main Office

By Mail

PO Box 379
Columbia, TN  38402-0379

Bank Draft

Sign up online to have your bill automatically deducted from your bank account on the due date.


You must have received your first bill to be able to sign-up for online payments.

Pay with a MasterCard or Visa credit card or check by internet through a secure connection.

Pay Now

Notice: Any payments made online will be posted the following business day, and will be subject to any late fees and/or reconnect fees incurred if payment is received late.

Pay by Phone

Simply call us at (931) 388-4833 and have your form of payment ready.

Electronic Billing

If you would like to receive your monthly bill by email you can sign up online.


Should you have any questions concerning the sanitation charges, please contact the City of Columbia Sanitation Department at (931) 388-8650.

Questions regarding sewage charges should be directed to the City Waste Water Department at (931) 388-2419.